Terms and Conditions

Please read these Terms and Conditions (“Terms”, “Terms and Conditions”) carefully before confirming your booking with Foto Mirror UK (the “Service”) operated by Club Class Photo LTD (“us”, “we”, or “our”).

Your access to and use of the Service is conditioned on your acceptance of and compliance with these Terms. These Terms apply to all visitors, users and others who access or use the Service.

By accessing or using the Service you agree to be bound by these Terms. If you disagree with any part of the terms then you may not access the Service.

General Terms

Hired equipment will remain the property of Club Class Photo LTD at all times.

During the period of hire, the Client is solely responsible for the hire goods and must insure against all risks.

The Client undertakes to keep the hired goods in excellent order and condition and to return all equipment to Club Class Photo LTD in such order and condition.

Stickers and branding cannot be used without the prior permission of Club Class Photo LTD.

Nothing can be attached to the furniture / machines without the permission of Club Class Photo LTD.

Booking Deposits and Payments

Club Class Photo LTD can only secure a date once a deposit has been received and the details agreed. The deposit amount is usually 20% of the total package fee and is non refundable in the event of a cancellation by the Client. The final balance of any booking must be paid 14 days before the start date and time indicated in the booking confirmation. If the final balance is not received in full by this time Club Class Photo LTD reserve the right to refuse to provide services on this booking and the deposit and any subsequent payments will be non refundable.

Delivery, Installation and Collection

Club Class Photo LTD will endeavour wherever possible to ensure that pre-agreed delivery and collection times are adhered to. Unless otherwise agreed Club Class Photo LTD require at least 45 minutes clear access to any locations where our items are to be installed before use.

Unless otherwise agreed, all services are installed and delivered 1 hour before the start time of the event. Items are also collected and removed at the end of the hire period. Additional charges and idle time maybe added should services / equipment be required to be installed at an earlier time. Idle time charges vary based on the services and booking. These charges start at £15 per hour.

Should the event space require access via a lift or stairs this should be advised by the Client prior to completing a booking, and may be subject to an additional charge. Club Class Photo LTD reserves to right to refuse installation of the hired equipment should it feel the location is not suitable / safe to do so.

Once on location the hired equipment cannot be moved from one site to another by the Client. An additional charge may apply for wait time if a site is not available for set up at the time stated for delivery.

An additional full-day hire fee may apply if items are not ready for collection end date / time stated on the booking confirmation.

In the event of any equipment requiring repair as a result of the Client’s negligence, misuse or abuse, then the Client shall bear the cost of any such repair.

In the event that the goods are damaged beyond economical repair, or are lost, the Client shall bear the full write-off cost. The Client shall report to Club Class Photo LTD in writing within 48 hours of the event, any damage to or loss of equipment. Write-off costs for each product are available upon request.

Magic Selfie Mirror Installation Conditions

Magic Mirror Size / Space Required

The Magic Mirror measures approximately 1 meter wide, 0.5 meters deep and 1.5 meters high.

In addition, we require a space of at least 1m x 2m for guests to pose and a 6ft table with linen for your props and guestbook.

Magic Mirror Location

When selecting the location for the Magic Mirror at your venue please note that we need access to a nearby 13amp mains socket. The Magic Mirror cannot be taken upstairs. If your event is located anywhere other than the ground floor level please ensure that there is access to the required level by lift, we cannot be responsible for failure to provide if the hirer does not ensure that lift access is available. For safety reasons the Magic Mirror can only be operated on a solid floor. We are happy to operate the booth inside a marquee but cannot set up outdoors or under a gazebo.

Please check with us before proceeding with a booking if you are unsure of these conditions. If our installation team arrive at the venue and feel that the conditions are unsuitable we reserve the right to refuse the installation without refund unless explicitly agreed in writing by us.

Refunds Policy

Should any of our machines breakdown over the course of your event Club Class Photo LTD will refund this machine(s)/item(s) on a pro-rata basis.

Cancellation

In the unlikely event of Club Class Photo LTD cancelling the agreement due to a Force Majeure Event as specified in these terms and conditions, we will endeavor to offer you an alternative service of style and cost for you to approve. In the event that you do not approve of the replacement or no replacement is available, We will offer you a full refund.

These terms and conditions are designed to offer protection to both parties. As the Client you can request to cancel the booking, however the following charges will apply:

Cancellation by the client

0-7 Days from engagement – 100% of the agreed fee.

8-14 Days from engagement – 75% of the agreed fee.

15-90 Days from engagement – 50% of the agreed fee.

90 + Days (Deposit Fee Only)

The above cancellation fees are an important part of the terms and conditions agreement and are accepted by the client on payment of a booking deposit. This cancellation policy applies to hire items only. Any custom, printed, or bespoke items are non-refundable. Management and design fees will be calculated on a pro-rata basis, based on how much work has been carried out to date.

All cancellation fees must be paid within 10 days of cancelling the booking.

Force Majeure Event

A “Force Majeure Event” occurs where a party is unable to comply with its obligations under this Contract for a reason outside of its control (such as war, fire, death, illness or other capacity certified by a properly qualified medical practitioner, epidemic, accident, civil commotion, national calamity, order of Government or Local Authority having jurisdiction in the matter, changes in law, foreign government policy, act of God) and which is not attributable to any act or failure to take preventive action by Club Class Photo LTD or the Client.

Late Payment and Liability

You will indemnify us against any and every expense, financial loss, claim or proceedings whatsoever or damage to or loss of property arising out of the delivery, use, non-use, repossession, collection or return of the equipment or any part of it.

In accordance with late payment legislation, our company charges debt recovery costs and interest on late payments (the Bank of England Reference rate plus 5%). This means that interest will continue to accrue daily on your outstanding debt from the date the debt became due.

We will be entitled at any time if you break this contract or if any proceedings are commenced in which your solvency is called into question we will be entitled at any time to terminate this contract with immediate effect and to repossess any or all of the equipment. Such termination will affect our right to recover from you any money due to us under this contract or damages for breach of contract.

You authorise us as your agent to enter any land or premises where we believe any equipment to be, in order to inspect or repossess it.

Disclaimer

Club Class Photo LTD accepts no responsibility for any injuries or claims whilst using Club Class Photo LTD’s
hired equipment.

Any delays by the venue or booker will not influence the finish time, extensions will be at the discretion of the operator. In the rare event of any delays to our service due to late arrival, technical difficulties will be added to the time at the end of the booking in the first instance. If both Club Class Photo LTD and the client deem this is unappropriate, a refund may be discussed on a per item, pro-rota basis however the refund amount will never exceed the amount of the booking fee.

Club Class Photo LTD reserve the right to work in a safe environment. If at any time our operators feel compromised or intimidated by the behaviour of guests or they feel the equipment may be in danger of damage, we reserve the right to immediately withdraw from the event. No refund will be issued.

Any dissatisfaction of service provided by us must be made during the operating time of the booking, so that we can attempt to rectify the situation. We cannot be held responsible for any disruption to service caused by any third parties, be it the venue, it’s staff, other suppliers or guests.

Club Class Photo LTD reserves the right to substitute and/or subcontract any goods for appropriate alternatives in the event that the actual goods quoted for are not available.